Questions, answered.

Don't see yours? Ask us directly — we reply within one business day.

How long does a typical project take?

It depends on scope, but most marketing sites ship in 4–8 weeks; learning platforms and IoT systems run 8–16 weeks. Every project starts with a short discovery sprint so timelines are based on evidence, not vibes.

Do you work with clients outside Taiwan?

Yes — roughly half our work is international. We're remote-friendly and overlap reasonably with most time zones for weekly demos.

Who owns the code and assets?

You do. Full copyright on delivered work transfers to you on final payment. We keep nothing locked behind our accounts.

How do you price projects?

Fixed-scope engagements are quoted after the discovery call. Ongoing work is banded by hours per month. You see the full proposal before signing anything.

Do you offer retainers?

Yes — for post-launch support and iteration. Retainers run in banded hours per month, cancellable with 30 days' notice.

What payment terms do you accept?

50% to start, 50% on launch is our standard for projects under $20k. Larger projects are split into milestones. We invoice in USD, EUR or TWD.

What does your process look like?

Discovery → design → build → launch → iterate. You get a weekly live demo at every stage, not static PDFs. We work in two-week sprints.

Do you provide design files I can edit?

Yes — all final designs are delivered in Figma with access to your team. We also hand over clean, documented code in a Git repository of your choice.

How do you handle revisions?

Two full rounds of revisions per major stage are included. Additional changes are tracked and billed transparently.

What tech stack do you use?

We pick tools to fit the job. Common choices: Next.js / Astro / Vite for front-end; Shopify or headless CMS for content; Node, Python or Go for back-end. We'll explain trade-offs before committing.

Do you handle hosting and DNS?

We can — most clients host on Vercel, Netlify or Cloudflare. Or we'll deploy to your existing infrastructure.

Is SEO included?

Technical SEO (meta, structured data, performance, accessibility) is baked into every build. Content strategy and ongoing SEO are a separate, optional service.

Still have questions?

We'd rather get on a call than type — book a free 20-minute intro chat.